Incorrect Invoices

<p>I have a 2Mbps line with Mweb, for months I did not use it, but paid it anyway, so what did they do with all that data I did not use, just took it, now I used it again, as per my package I was paying R369pm for my account and ADSL line, last month they charged me almost R500, some *****nce story they said, then, my internet went slow, so I phoned in and the operator said I reached a cap, well to my surprice, I thought this was uncapped, not one of them explained the 90gig cap to me, so she said switch over to a higher thresfold untill mine is restored and then switch back, as I did switch back in 5 days, now I get a bill of R689, what I will never pay that, my monthly premeuim is R229 pm, as prices came down, charge me for that extra 5 days, but not a month when I was not even on the package, please rectify this, treat your customers, with dignity.</p>