lR
lerato R
1 reviews | Active since Feb 2011
16 Feb 2015, 07:38
incorrect bill
I have sign contract with mweb for i fix ap package for R302 . when i was sold the incorrect package it was rectified and the package was cancel .i tried to call the account and customer service to fixed this but i did not find joy . The 29 was a closed package but i am still billed every month , [Email Removed] and [Email Removed] I am changed to mallbox with different reference numbers .
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
16 Feb 2015, 13:35Hello maneo,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply16 Feb 2015, 13:35
Official
Hello maneo,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,