MH
Michelle H
1 reviews | Active since Jul 2019
15 Apr 2026, 09:40
Incorrect Acc payment to Mweb
Please I urgently need help Mweb it's been 2 months trying to solve a issue of payment done to Mweb which was supposed to VUMA but I don't get help from either of this 2 service providers who's suppose to refund me really it's so annoying and I can't keep this thing hanging I need my refund I need my money
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Mweb's replyOfficial
15 Apr 2026, 09:49Hello Michelle,
We understand how frustrating this must be, especially after trying for the past 2 months to sort out a payment that was meant to go to Vuma but ended up being an issue between both providers, without any clear resolution or refund. It can be incredibly draining when you’ve been going back and forth and still feel no closer to getting your money back.
To assist you further and take a closer look at your query, please provide us with the email address, cellphone number, or Mweb account number linked to your account so we can locate your details and investigate this matter properly.
Kind regards,
Mweb Team
We understand how frustrating this must be, especially after trying for the past 2 months to sort out a payment that was meant to go to Vuma but ended up being an issue between both providers, without any clear resolution or refund. It can be incredibly draining when you’ve been going back and forth and still feel no closer to getting your money back.
To assist you further and take a closer look at your query, please provide us with the email address, cellphone number, or Mweb account number linked to your account so we can locate your details and investigate this matter properly.
Kind regards,
Mweb Team
Best regards,
Mweb's reply15 Apr 2026, 09:49
Official
Hello Michelle,
We understand how frustrating this must be, especially after trying for the past 2 months to sort out a payment that was meant to go to Vuma but ended up being an issue between both providers, without any clear resolution or refund. It can be incredibly draining when you’ve been going back and forth and still feel no closer to getting your money back.
To assist you further and take a closer look at your query, please provide us with the email address, cellphone number, or Mweb account number linked to your account so we can locate your details and investigate this matter properly.
Kind regards,
Mweb Team
We understand how frustrating this must be, especially after trying for the past 2 months to sort out a payment that was meant to go to Vuma but ended up being an issue between both providers, without any clear resolution or refund. It can be incredibly draining when you’ve been going back and forth and still feel no closer to getting your money back.
To assist you further and take a closer look at your query, please provide us with the email address, cellphone number, or Mweb account number linked to your account so we can locate your details and investigate this matter properly.
Kind regards,
Mweb Team
Best regards,