INCOMPLETE FIBRE INSTALLATION. VERY BAD SERVICE

Mweb I have placed an order for my Fibre on 09 December 2021. The process of installation and activation has still not been completed. This is really very poor service. I continuously contact you guys and no one gives me any assistance. I am a new client and thinking of canceling because of the unprofessional service. The service leaves much to be desired. As a new client is this the service I will recieve going forward? Really want to cancel. No professionalism at all