HP
Hendrik P

1 reviews | Active since Mar 2009

07 Sept 2018, 17:21

*********** people aitting on 1st line support

Paying for a 8 mb adsl line. Only getting 2 mb. Yesterday they reset the line. Today they tell me, plug you mobile dive into the router on the LAN cable. The problem is your wifi.

Are you f$&@@ serious?

0
Replies (1)
Mweb
Mweb's reply10 Sept 2018, 15:00
Official

Good day

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, this matter has now been addressed.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services