*********** and untruthful

I have never had such incompetence and lies told to me by a call centre. It took 6 weeks to port my phone and the callcentre was dreadful. Never answered an email nor gave me any help at the call centre. The porting was difficult enough, but getting a VOIP phone as complicated. I was told 1) they cost about R150 2) you can buy any make and find them anywhere 3) The call centre would help me with the setting up. This is all untrue. They cost around R1000.00. They are difficult to find. The call centre would not help with the set up as they will only do so with a certain make. When you can ever talk to the call centre without them dropping the call it is a great advantage. I have never found a business so ***********, so unhelpful and so utterly uncaring. The whole process has been an absolute nightmare.