Incompetence!

I recently moved and Vodacom is my service provider. The previous tenant informed me that they still had an open line and that this line would only be deactivated on 5 January 2024. I have been in my new residence since 30 November 2023 and am still without Wi-Fi as Vodacom cannot activate my line because of the existing Mweb service that is still activated.

I am the new tenant here and have rights to use the fibre service here and the previous tenant has made numerous attempts to rectify this issue.

Please deactivate the line @ 12 Icon Park, 19 New Street, Durbanville ASAP.

Absolutely atrocious service!