incompetant staff result in over billing

GOOD DAY <br> <br> After my BAD experience with MWEB<br> <br> I have decided to rather finish off my contract I currently have with M WEB.<br> After speaking to some of my co-workers who showed my what a bad service there are on the Hello Peter web site of MWEB I just want to get rid of this contract now.<br> <br> 1. When I signed up for this contract I was left with a Trainee and the store manager disappeared to the back of the shop.<br> 2. She obviously did not know what to do or how to do it.<br> 3. I feel that in the eyes of M WEB I was just another signed up contract.<br> 4. The contract was not capped as requested.<br> 5. And the debit orders did not go off as requested causing it to overrun.<br> <br> Unfortunately I could not find a contact details of the CEO of who I am looking for.<br> <br> I find MWEB to be very unsatisfactory.<br> <br> I actually want to go as far as to say that the staff in the Cresta Store is ***********.<br> <br> I requested an update on my quarry and to date have not received any. <br> <br> I will advise anybody who ask about MWEB not to go with them as