Impossible to cancel ADSL account
<p>Titile pretty much explains everything. There's an apparently "cancel button" under My Products on their site, but evidently not. It's as if you have to complain on social media just to get their attention. It's as if you should just post on facebook that you're giving your one month notice and then instruct your bank to stop paying out the debit order.</p>
Hi leon-wong
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Hi leon-wong
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services