1 reviews | Active since Apr 2019
Im no happy with the seevice at all, the live chat hardly respond
Im no happy with the seevice at all, the live chat hardly respond. On the call i had to wait for over 30 mins, they also transferred me to another department also took for about 15 mins
Hi Laura,
We can understand your disappointment with the support experience you've described. When reaching out for assistance, you should feel confident that your queries are receiving timely attention and that you're being guided towards a resolution.
Thank you for taking the time to share your feedback. Your review will be shared with our Service Quality Team for review so that the experience you've described can be assessed and improvements made where needed. Feedback such as yours helps us identify opportunities to improve our support processes and overall customer experience, and we're committed to ensuring our clients receive the level of service they deserve.
Kind regards,
The Mweb Team
Hi Laura,
We can understand your disappointment with the support experience you've described. When reaching out for assistance, you should feel confident that your queries are receiving timely attention and that you're being guided towards a resolution.
Thank you for taking the time to share your feedback. Your review will be shared with our Service Quality Team for review so that the experience you've described can be assessed and improvements made where needed. Feedback such as yours helps us identify opportunities to improve our support processes and overall customer experience, and we're committed to ensuring our clients receive the level of service they deserve.
Kind regards,
The Mweb Team