I’m happy happy with the service on the phone

Hi Sityhilelo, 
Thank you for the honest feedback! We’re pleased to hear that you’re happy with the service you received over the phone. We also understand your disappointment with your WhatsApp experience, particularly when you expect the same level of support across our different channels.

We appreciate you highlighting the difference in your experience, as it helps us understand where we need to improve the support journey.

Kind regards,
The Mweb Team