I'm disappointed when I called MWEB I waited an hour and half on hold

Hi Meddy, we can see how frustrating that experience has been, especially having already invested so much time trying to get through on the phone and then not receiving a response on the secure chat. Waiting that long without support, particularly when you just need assistance, is understandably disappointing. We want to make sure this is picked up properly and not left unresolved. Please send us a private message with your account details and contact number so we can review what happened, check your current query, and ensure it’s directed to the right team without further delay. We’ll take it from there and make sure you’re not stuck waiting again. Kind regards,
 The Mweb Team