Ignore my requests to cancel account

I called MWEB in June to cancel my data knowing that July will be the last month I am a client due to the 30 day policy.<br> <br> I did this knowing that come August I will be with my new provider.<br> <br> Mid July I get a notice informing me that I will be paying for August having completely forgotten about my request to cancel.<br> <br> I call MWEB again as well as email requesting once more to cancel my data.<br> <br> This was ignored.<br> <br> I email MWEB requesting the call recordings I made in June 2015 canceling my account, I was blatantly ignored.<br> <br> I now receive a notification that MWEB are going to bill me for September 2015.<br> <br> What the hell is going on with MWEB!!! Is there anyone actually working there????<br> <br>