TG
Terence G
1 reviews | Active since Jan 2016
21 Jan 2016, 20:22
******** and unhelpful
For 2 years I have been struggling with Mweb. My line always drops but according to them there is nothing wrong. I try contact the technical support but no one answers. The same with sales and accounts. As if nobody works there. They have been to my house several times to check our line but they never find a solution to the problem. Is there any other internet service provider out there?
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Mweb's replyOfficial
28 Jan 2016, 16:55Hello GentryT,
Thank you for bringing this to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
Your query has been escalated to the relevant department to address and to ensure it receives the attention it deserves.
They will investigate and will contact you until this matter gets resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
Your query has been escalated to the relevant department to address and to ensure it receives the attention it deserves.
They will investigate and will contact you until this matter gets resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply28 Jan 2016, 16:55
Official
Hello GentryT,
Thank you for bringing this to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
Your query has been escalated to the relevant department to address and to ensure it receives the attention it deserves.
They will investigate and will contact you until this matter gets resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
Your query has been escalated to the relevant department to address and to ensure it receives the attention it deserves.
They will investigate and will contact you until this matter gets resolved.
Kind regards
MWEB Client Services
Best regards,