If thinking of using mweb as your internet provider please do not ...I repeat do not

Hi my name is Makgotso Mothosola so I have been with mweb for quite a long time now I recently changed apartments and with that I spoke to mweb notifying them of my move .... they told me it would take approximately 2 weeks for the new installation to be placed at my new place well guess what..it’s 2 weeks now and I’ve heard nothing from them so I call them and they put me on hold and keep hanging up on me .... I call vumatel and they like we just need your order number so we can schedule a date for an installation I try giving them the order number on my mweb account but they say it doesn’t work and they have not received any order from mweb ..I call mweb for like 2 hours and all they do is to keep hanging up on me after putting me on hold for numerous hours ...honestly if you ever thinking of using mweb as your internet provider I suggest you do not as they have no client service and they don’t seem to know what they are doing I called this people on the 25 of November to state that I’m moving they only seemingly placed the order on the 30th of November but now that I’m calling vumatel they have received no order so here I am unable to work because of mweb ...please think twice before even thinking of using them as your internet provider as they treat clients like trash