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Hello  Izell. We hear how frustrating this experience has been, especially when you’re expecting reliable communication and activation progress, but instead feel left without support or clear updates. When service feels unresponsive, it understandably leads to disappointment and concern about the overall experience. We have reached out to the team that handles all Mweb Openserve order activations. They will review your profile and advise on the activation status as soon as possible, so you have clarity on where things stand. To give you context, Openserve activations require coordination between order provisioning and network port activation, and any delay in that handover can hold up the final go-live status. We’ve escalated your order to ensure it is reviewed directly and not left waiting in standard queues. We understand how important it is to get your service active without ongoing uncer*****y. The activation team will provide a clear update on status and next steps as soon as their review is complete, and we’ll stay with this until you receive confirmation of progress. 

Kind regards, 
The Mweb Team