TB
Tabassum B
1 reviews | Active since Dec 2016
15 Sept 2026, 18:43
Iesmail And Donny was great and efficient
Iesmail And Donny was great and efficient. Even though my issue is not resolved, they did what they could to remedy the issue and logged a fault. 5 stars for them too.
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Mweb's replyOfficial
16 Sept 2026, 08:49Hi Tabassum,
We’re glad to hear that Iesmail and Donny were great and efficient in assisting you, even though the underlying issue is still being worked on. It’s encouraging to know they took the necessary steps to troubleshoot the problem and logged a fault for further attention.We appreciate you recognising the effort they put into assisting you and for sharing your five-star feedback.Manage your account and fibre experience with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re glad to hear that Iesmail and Donny were great and efficient in assisting you, even though the underlying issue is still being worked on. It’s encouraging to know they took the necessary steps to troubleshoot the problem and logged a fault for further attention.We appreciate you recognising the effort they put into assisting you and for sharing your five-star feedback.Manage your account and fibre experience with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Mweb's reply16 Sept 2026, 08:49
Official
Hi Tabassum,
We’re glad to hear that Iesmail and Donny were great and efficient in assisting you, even though the underlying issue is still being worked on. It’s encouraging to know they took the necessary steps to troubleshoot the problem and logged a fault for further attention.We appreciate you recognising the effort they put into assisting you and for sharing your five-star feedback.Manage your account and fibre experience with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re glad to hear that Iesmail and Donny were great and efficient in assisting you, even though the underlying issue is still being worked on. It’s encouraging to know they took the necessary steps to troubleshoot the problem and logged a fault for further attention.We appreciate you recognising the effort they put into assisting you and for sharing your five-star feedback.Manage your account and fibre experience with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team