D
Daniel

1 reviews | Active since Apr 2026

07 Apr 2026, 22:13

Iam experience a ver...

Iam experience a very bad connection I can't even use the wife

0
Replies (1)
Mweb
Mweb's reply08 Apr 2026, 08:55
Official
Hi Daniel,  We understand how frustrating it is when your connection is so poor that even basic WiFi use is impossible. Let’s get this sorted quickly. Before escalating, there are a few things that can help improve your connection immediately: 
  •  Restart your router and allow a few minutes for it to fully reconnect. 
  •  If possible, connect a device directly via a wired (LAN) cable to see if the issue is with WiFi coverage or the line itself. 
  •  Make sure your router is placed centrally and away from walls or electronics that can cause interference. 
If these steps don’t resolve the issue, please send us a private message with your account details (registered email or account number). This will allow us to check your line and provide targeted support to restore a reliable connection as quickly as possible. We’ll ensure this is addressed so you can get back online without further interruptions. Kind regards,
The Mweb Team 

Best regards,