1 reviews | Active since Oct 2026
I would give 5 stars but time spent on waiting it's a NO
So far I'm happy accept that I have when calling technical support I have to wait for about an hour before I could speak to a consultant mean while I'm being charged airtime for that time it's really not on
Good day, Wiseman
Thank you for your feedback. We’re pleased to hear that your overall experience with Mweb has been positive, although we recognise how frustrating long waiting times can be, especially when you’re using your own airtime to reach our Support team. For quicker assistance, you can also connect with our technical team via the Mweb app or Live Chat. We appreciate you raising this with us.
Kind regards,
The Mweb Team
Good day, Wiseman
Thank you for your feedback. We’re pleased to hear that your overall experience with Mweb has been positive, although we recognise how frustrating long waiting times can be, especially when you’re using your own airtime to reach our Support team. For quicker assistance, you can also connect with our technical team via the Mweb app or Live Chat. We appreciate you raising this with us.
Kind regards,
The Mweb Team