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Samkelo samkelo.booi
1 reviews | Active since Apr 2026
30 Apr 2026, 15:38
I went on app and started chat, boom an agent by the name of Waseemah came to my assistant, was running for deadline payment, so worried that long weekend comong and there would be no connection at home
I went on app and started chat, boom an agent by the name of Waseemah came to my assistant, was running for deadline payment, so worried that long weekend comong and there would be no connection at home. All is well now so happy.
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Replies (1)
Mweb's replyOfficial
30 Apr 2026, 15:45Hi Samkelo,
Thank you so much for sharing this positive feedback. It’s great to hear that your chat experience was quick and reassuring, especially with the pressure of an upcoming payment deadline and the long weekend approaching.
We’re pleased to know that Waseemah was able to assist you promptly and help put your mind at ease so everything could be sorted in time. Feedback like this will be shared with our Service Quality Team for recognition, as it highlights the impact of timely and supportive service.
Kind regards,
Mweb Team
Thank you so much for sharing this positive feedback. It’s great to hear that your chat experience was quick and reassuring, especially with the pressure of an upcoming payment deadline and the long weekend approaching.
We’re pleased to know that Waseemah was able to assist you promptly and help put your mind at ease so everything could be sorted in time. Feedback like this will be shared with our Service Quality Team for recognition, as it highlights the impact of timely and supportive service.
Kind regards,
Mweb Team
Mweb's reply30 Apr 2026, 15:45
Official
Hi Samkelo,
Thank you so much for sharing this positive feedback. It’s great to hear that your chat experience was quick and reassuring, especially with the pressure of an upcoming payment deadline and the long weekend approaching.
We’re pleased to know that Waseemah was able to assist you promptly and help put your mind at ease so everything could be sorted in time. Feedback like this will be shared with our Service Quality Team for recognition, as it highlights the impact of timely and supportive service.
Kind regards,
Mweb Team
Thank you so much for sharing this positive feedback. It’s great to hear that your chat experience was quick and reassuring, especially with the pressure of an upcoming payment deadline and the long weekend approaching.
We’re pleased to know that Waseemah was able to assist you promptly and help put your mind at ease so everything could be sorted in time. Feedback like this will be shared with our Service Quality Team for recognition, as it highlights the impact of timely and supportive service.
Kind regards,
Mweb Team