I WANT OUT OF MY CONTRACT DUE TO INCOMPETENCE

I have not had ADSL now for 3 months, MWEB is still taking money off of my account and yet not one single person has come to my house to fix the problem. I AM SO TIRED OF YOU CALLING ME TO ASK IF ITS FIXED WHEN NO ONE IS HELPING ME!!! I pay my bill every month, not one single missed payment not one complaint until my line stopped working in February. I have paid for 3 months for no internet, where is the fairness people?<br> <br> Your service is totally unacceptable and I want out of my contract with immediate effect and no penalties as WHY SHOULD I PAY FOR A SERVICE THAT I AM NOT GETTING!!!<br> <br> Then I get a call today to say that I told Telkom on the phone that I said my problem was fixed when I recall speaking to Telkom to say that they need to send someone to my house, then Telkom tells me I must organize my own technician to come from Telkom and use more money to call them to send some one out when I was on the phone with them at the time!!! STOP LYING!<br> <br> I am horrified if this is the way you guys do business. Someone better call me and cancel my contract ASAP. You have lost a customer thanks to bad service.