AM
Anisa M
1 reviews | Active since Nov 2013
03 Mar 2026, 20:09
I swopped service providers this year Jan, from sales to tech to accounts I have had the most dreadful experience. They do not understand you as a client they don't care ******* debit my account incorrectly, waiting 2 and half hours useless app never work
Useless Fibre Service Provider, useless Accounts department. Biggest Regret Ever
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Mweb's replyOfficial
04 Mar 2026, 10:34Hi Anisa, thank you for sharing your feedback. We see that you have been in contact with our client services team. We completely understand how frustrating this experience has been, and your feedback is important to us.
Could you please let us know if your issue has been fully resolved? If not, our team will be happy to provide further assistance and ensure your concerns are addressed promptly.
We appreciate your patience and are committed to making sure you receive the support you need. U^
Mweb's reply04 Mar 2026, 10:34
Official
Hi Anisa, thank you for sharing your feedback. We see that you have been in contact with our client services team. We completely understand how frustrating this experience has been, and your feedback is important to us.
Could you please let us know if your issue has been fully resolved? If not, our team will be happy to provide further assistance and ensure your concerns are addressed promptly.
We appreciate your patience and are committed to making sure you receive the support you need. U^