BE
Bertus E
1 reviews | Active since Jun 2019
02 Apr 2026, 11:41
I spent 2 hours on a...
I spent 2 hours on a call only to be disconnected after moving to number 2 in line
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Mweb's replyOfficial
02 Apr 2026, 11:46Hi Bertus, we completely understand how frustrating it is to spend so much time on hold, only to have your call disconnected after waiting patiently. We want to ensure your query is resolved as quickly as possible.To help us assist you efficiently, please send us a DM with the details of your query. Once we have this information, we can make sure the correct team investigates and provides a prompt resolution.Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply02 Apr 2026, 11:46
Official
Hi Bertus, we completely understand how frustrating it is to spend so much time on hold, only to have your call disconnected after waiting patiently. We want to ensure your query is resolved as quickly as possible.To help us assist you efficiently, please send us a DM with the details of your query. Once we have this information, we can make sure the correct team investigates and provides a prompt resolution.Kind regards,
The Mweb Team
The Mweb Team