lH
lina H
1 reviews | Active since Jun 2017
01 Sept 2026, 09:54
I sent absa vehicle ...
I sent absa vehicle finance and email as my debit order was returned the sked for personal details which I sent yesterday today again they asked for the same details im concerned that the debit order was returned
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Mweb's replyOfficial
01 Sept 2026, 10:43Hi Lina,
We understand your concern regarding the debit order and how unsettling it can be to receive repeated requests for information while you're waiting for confirmation on whether the payment was successful or returned. Please note that it can take between 2 to 3 business days on our side for the banking process to be finalized and for us to confirm whether a debit order has been paid or returned unpaid. Once this period has passed, we recommend following up with our Billing Team for an update on the status of the payment and any impact it may have on your account.If you need any further assistance, please feel free to reach out to us via direct message and we'll gladly assist.
Kind regards,
Mweb Team
We understand your concern regarding the debit order and how unsettling it can be to receive repeated requests for information while you're waiting for confirmation on whether the payment was successful or returned. Please note that it can take between 2 to 3 business days on our side for the banking process to be finalized and for us to confirm whether a debit order has been paid or returned unpaid. Once this period has passed, we recommend following up with our Billing Team for an update on the status of the payment and any impact it may have on your account.If you need any further assistance, please feel free to reach out to us via direct message and we'll gladly assist.
Kind regards,
Mweb Team
Best regards,
Mweb's reply01 Sept 2026, 10:43
Official
Hi Lina,
We understand your concern regarding the debit order and how unsettling it can be to receive repeated requests for information while you're waiting for confirmation on whether the payment was successful or returned. Please note that it can take between 2 to 3 business days on our side for the banking process to be finalized and for us to confirm whether a debit order has been paid or returned unpaid. Once this period has passed, we recommend following up with our Billing Team for an update on the status of the payment and any impact it may have on your account.If you need any further assistance, please feel free to reach out to us via direct message and we'll gladly assist.
Kind regards,
Mweb Team
We understand your concern regarding the debit order and how unsettling it can be to receive repeated requests for information while you're waiting for confirmation on whether the payment was successful or returned. Please note that it can take between 2 to 3 business days on our side for the banking process to be finalized and for us to confirm whether a debit order has been paid or returned unpaid. Once this period has passed, we recommend following up with our Billing Team for an update on the status of the payment and any impact it may have on your account.If you need any further assistance, please feel free to reach out to us via direct message and we'll gladly assist.
Kind regards,
Mweb Team
Best regards,