R
Raihana
1 reviews | Active since Apr 2026
02 Apr 2026, 21:11
I love that when mak...
I love that when making contact my issue gets resolved immediately, the agent don’t only reply instantly they called me to reassure me that all will be resolved instantly which I find is so amazing.
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Mweb's replyOfficial
07 Apr 2026, 09:43Hello Raihana,
Thank you for sharing this. We're delighted to hear that when you reached out, your issue was resolved immediately and that the agent not only rep**** instantly but also called to reassure you. That level of care and efficiency is exactly what we aim to provide.
We'll be sharing your feedback with our Service Quality Team, as it helps us recognise the kind of support that makes a real difference.
Should you need us again, send a direct message on Hello Peter with your account details and a quick summary of the query, and we'll handle it from there.
Kind regards,
Mweb Team
Thank you for sharing this. We're delighted to hear that when you reached out, your issue was resolved immediately and that the agent not only rep**** instantly but also called to reassure you. That level of care and efficiency is exactly what we aim to provide.
We'll be sharing your feedback with our Service Quality Team, as it helps us recognise the kind of support that makes a real difference.
Should you need us again, send a direct message on Hello Peter with your account details and a quick summary of the query, and we'll handle it from there.
Kind regards,
Mweb Team
Mweb's reply07 Apr 2026, 09:43
Official
Hello Raihana,
Thank you for sharing this. We're delighted to hear that when you reached out, your issue was resolved immediately and that the agent not only rep**** instantly but also called to reassure you. That level of care and efficiency is exactly what we aim to provide.
We'll be sharing your feedback with our Service Quality Team, as it helps us recognise the kind of support that makes a real difference.
Should you need us again, send a direct message on Hello Peter with your account details and a quick summary of the query, and we'll handle it from there.
Kind regards,
Mweb Team
Thank you for sharing this. We're delighted to hear that when you reached out, your issue was resolved immediately and that the agent not only rep**** instantly but also called to reassure you. That level of care and efficiency is exactly what we aim to provide.
We'll be sharing your feedback with our Service Quality Team, as it helps us recognise the kind of support that makes a real difference.
Should you need us again, send a direct message on Hello Peter with your account details and a quick summary of the query, and we'll handle it from there.
Kind regards,
Mweb Team