DM
Deacan M
1 reviews | Active since Sept 2026
06 Sept 2026, 11:24
I Just want my money back I'm not happy at all
They deducted my account and told me to buy another Sim card for 500 while I have the one they supp**** i just want my money back
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Mweb's replyOfficial
07 Sept 2026, 11:12Hi Deacan,
We understand your concern regarding the deduction on your account and the information you were provided about purchasing another SIM card. Not having clear information about charges on your account can be both frustrating and confusing, especially when you're trying to understand what options are available to you. We're here to help and would appreciate the opportunity to review the matter in more detail. Please send us a direct message via Hello Peter with your account details and a summary of your concerns, and we'll gladly take a closer look to better understand the situation and provide clarity.
We understand your concern regarding the deduction on your account and the information you were provided about purchasing another SIM card. Not having clear information about charges on your account can be both frustrating and confusing, especially when you're trying to understand what options are available to you. We're here to help and would appreciate the opportunity to review the matter in more detail. Please send us a direct message via Hello Peter with your account details and a summary of your concerns, and we'll gladly take a closer look to better understand the situation and provide clarity.
Kind regards,
Mweb Team
Mweb Team
Mweb's reply07 Sept 2026, 11:12
Official
Hi Deacan,
We understand your concern regarding the deduction on your account and the information you were provided about purchasing another SIM card. Not having clear information about charges on your account can be both frustrating and confusing, especially when you're trying to understand what options are available to you. We're here to help and would appreciate the opportunity to review the matter in more detail. Please send us a direct message via Hello Peter with your account details and a summary of your concerns, and we'll gladly take a closer look to better understand the situation and provide clarity.
We understand your concern regarding the deduction on your account and the information you were provided about purchasing another SIM card. Not having clear information about charges on your account can be both frustrating and confusing, especially when you're trying to understand what options are available to you. We're here to help and would appreciate the opportunity to review the matter in more detail. Please send us a direct message via Hello Peter with your account details and a summary of your concerns, and we'll gladly take a closer look to better understand the situation and provide clarity.
Kind regards,
Mweb Team
Mweb Team