R
Robert
1 reviews | Active since May 2026
24 May 2026, 10:48
I jumped one month o...
I jumped one month of subscription but when I want to reconnect they made me pay last month's subscription fee
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Replies (1)
Mweb's replyOfficial
25 May 2026, 09:53Hi Robert,
Blling situations like this can understandably feel challenging, especially when reconnecting a service and being asked to settle a previous subscription fee. Clear and transparent billing is important, and it’s understandable to want clarity around the charges app****.
To take a closer look and provide accurate guidance, please send a direct message on Hello Peter with the invoice reference you are querying. This will allow the matter to be reviewed properly and the billing explained clearly.
Kind regards,
Mweb Team
Blling situations like this can understandably feel challenging, especially when reconnecting a service and being asked to settle a previous subscription fee. Clear and transparent billing is important, and it’s understandable to want clarity around the charges app****.
To take a closer look and provide accurate guidance, please send a direct message on Hello Peter with the invoice reference you are querying. This will allow the matter to be reviewed properly and the billing explained clearly.
Kind regards,
Mweb Team
Mweb's reply25 May 2026, 09:53
Official
Hi Robert,
Blling situations like this can understandably feel challenging, especially when reconnecting a service and being asked to settle a previous subscription fee. Clear and transparent billing is important, and it’s understandable to want clarity around the charges app****.
To take a closer look and provide accurate guidance, please send a direct message on Hello Peter with the invoice reference you are querying. This will allow the matter to be reviewed properly and the billing explained clearly.
Kind regards,
Mweb Team
Blling situations like this can understandably feel challenging, especially when reconnecting a service and being asked to settle a previous subscription fee. Clear and transparent billing is important, and it’s understandable to want clarity around the charges app****.
To take a closer look and provide accurate guidance, please send a direct message on Hello Peter with the invoice reference you are querying. This will allow the matter to be reviewed properly and the billing explained clearly.
Kind regards,
Mweb Team