LS
Lorinda S
1 reviews | Active since Aug 2024
25 May 2026, 16:15
I informed Mweb that we had some trouble with the internet for the past 3 weeks, they contacted me telephonically and informed me that they will send me a new router at no cost
I informed Mweb that we had some trouble with the internet for the past 3 weeks, they contacted me telephonically and informed me that they will send me a new router at no cost. We have been with Mweb for many years and the service is always good. We just want a stable internet/wifi and they were more than willing to assist.
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Mweb's replyOfficial
25 May 2026, 16:23Hi Lorinda,
Thank you for sharing your experience and for your continued support over the years. We understand how frustrating an unstable connection can be, so it’s great to hear the team acted quickly to assist and arrange a replacement router to help improve the situation.
Long-standing customers like you are truly valued, and we’re pleased the support provided reinforced the confidence you’ve built in the service over time. We hope the new router brings the stable connection you’ve been looking for.
Kind regards,
The Mweb Team
Thank you for sharing your experience and for your continued support over the years. We understand how frustrating an unstable connection can be, so it’s great to hear the team acted quickly to assist and arrange a replacement router to help improve the situation.
Long-standing customers like you are truly valued, and we’re pleased the support provided reinforced the confidence you’ve built in the service over time. We hope the new router brings the stable connection you’ve been looking for.
Kind regards,
The Mweb Team
Mweb's reply25 May 2026, 16:23
Official
Hi Lorinda,
Thank you for sharing your experience and for your continued support over the years. We understand how frustrating an unstable connection can be, so it’s great to hear the team acted quickly to assist and arrange a replacement router to help improve the situation.
Long-standing customers like you are truly valued, and we’re pleased the support provided reinforced the confidence you’ve built in the service over time. We hope the new router brings the stable connection you’ve been looking for.
Kind regards,
The Mweb Team
Thank you for sharing your experience and for your continued support over the years. We understand how frustrating an unstable connection can be, so it’s great to hear the team acted quickly to assist and arrange a replacement router to help improve the situation.
Long-standing customers like you are truly valued, and we’re pleased the support provided reinforced the confidence you’ve built in the service over time. We hope the new router brings the stable connection you’ve been looking for.
Kind regards,
The Mweb Team