K
Kutlwano

1 reviews | Active since Sept 2026

15 Sept 2026, 18:12

I haven’t been helpe...

I haven’t been helped am a new client they can’t activate my account so I can have access to the internet 🛜

0
Replies (1)
Mweb
Mweb's reply16 Sept 2026, 08:46
Official
Hi Kutlwano, 
We understand how frustrating this must be, especially as a new Mweb customer who is still waiting for your account to be activated so you can get connected to the internet.An escalation has been submitted to our Technical Team regarding the activation and connection issue. The team is currently investigating the matter to determine what is preventing the service from being activated and to assist with getting you connected.We appreciate your patience while the team works through the issue.Kind regards,
The Mweb Team