PB
Patrick B

1 reviews | Active since Jan 2024

04 May 2026, 08:24

I have tried to many...

I have tried to many times to get in touch with your people on the app

0
Replies (1)
Mweb
Mweb's reply04 May 2026, 10:29
Official
Hi Patrick, we understand the frustration here, especially when you’ve made multiple attempts to reach support through the app and haven’t been able to get through. That kind of experience can feel like you’re stuck without help, and that’s not what we want for you. We’re continuously working on improving responsiveness across our digital support channels so that assistance is quicker and more accessible when you need it. If you’re still waiting for help, please send us a direct message with your account details and a brief outline of the issue, and we’ll make sure it’s picked up and followed through for you without further delays. Kind regards,
 The Mweb Team