TH
Tyrone Heald.tyrone
1 reviews | Active since May 2026
15 May 2026, 11:36
I have been with Mweb for a few years now and have had no issues with my fibre
I have been with Mweb for a few years now and have had no issues with my fibre.Recently I had a billing discrepancy.I jumped online to thier chat service.I was put in touch with Kaylen who assisted me with my issue in record time and sorted out me withing 15min. Wonderful service!! Thank you Mweb
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Mweb's replyOfficial
15 May 2026, 11:40Hi Tyrone,
Thank you for sharing this feedback with us. Knowing that you’ve been able to rely on your fibre service for years and then have a billing concern resolved quickly and smoothly brings real reassurance, especially when you don’t expect issues after such a long, stable experience.
We’re glad that Kaylen’s assistance helped restore that sense of ease and confidence so efficiently.
We’ll continue working to ensure your experience with us remains positive whenever you need assistance.
Kind regards,
Mweb Team
Thank you for sharing this feedback with us. Knowing that you’ve been able to rely on your fibre service for years and then have a billing concern resolved quickly and smoothly brings real reassurance, especially when you don’t expect issues after such a long, stable experience.
We’re glad that Kaylen’s assistance helped restore that sense of ease and confidence so efficiently.
We’ll continue working to ensure your experience with us remains positive whenever you need assistance.
Kind regards,
Mweb Team
Mweb's reply15 May 2026, 11:40
Official
Hi Tyrone,
Thank you for sharing this feedback with us. Knowing that you’ve been able to rely on your fibre service for years and then have a billing concern resolved quickly and smoothly brings real reassurance, especially when you don’t expect issues after such a long, stable experience.
We’re glad that Kaylen’s assistance helped restore that sense of ease and confidence so efficiently.
We’ll continue working to ensure your experience with us remains positive whenever you need assistance.
Kind regards,
Mweb Team
Thank you for sharing this feedback with us. Knowing that you’ve been able to rely on your fibre service for years and then have a billing concern resolved quickly and smoothly brings real reassurance, especially when you don’t expect issues after such a long, stable experience.
We’re glad that Kaylen’s assistance helped restore that sense of ease and confidence so efficiently.
We’ll continue working to ensure your experience with us remains positive whenever you need assistance.
Kind regards,
Mweb Team