dW
darwin W
1 reviews | Active since Mar 2015
04 Apr 2026, 11:31
I have been waiting ...
I have been waiting for 3 days in the week to get tech support as my connection at home just drops..no response I had in 3 days, then Yesterday I got hold of a tech, she was friendly though I had to wait for over an hour to chat to her. I thought the problem was fixed after we spoke but then again last night the connection dropped again. Again this morning it happened 3 times but I cannot get hold of any assist. I have been waiting for over 2 hrs to get a tech to assist me ..its frustrating as I pay fir this service but its non deliverable
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Mweb's replyOfficial
07 Apr 2026, 08:44Good morning, Darwin,
We want to ensure no messages from the Easter weekend went unanswered. Mweb is committed to assisting all our customers and responding to queries as quickly as possible.
This is an automated follow-up to confirm our dedication to your support. Please reach out via private message for any assistance, and we will respond promptly.
Kind regards,
The Mweb Team
We want to ensure no messages from the Easter weekend went unanswered. Mweb is committed to assisting all our customers and responding to queries as quickly as possible.
This is an automated follow-up to confirm our dedication to your support. Please reach out via private message for any assistance, and we will respond promptly.
Kind regards,
The Mweb Team
Mweb's reply07 Apr 2026, 08:44
Official
Good morning, Darwin,
We want to ensure no messages from the Easter weekend went unanswered. Mweb is committed to assisting all our customers and responding to queries as quickly as possible.
This is an automated follow-up to confirm our dedication to your support. Please reach out via private message for any assistance, and we will respond promptly.
Kind regards,
The Mweb Team
We want to ensure no messages from the Easter weekend went unanswered. Mweb is committed to assisting all our customers and responding to queries as quickly as possible.
This is an automated follow-up to confirm our dedication to your support. Please reach out via private message for any assistance, and we will respond promptly.
Kind regards,
The Mweb Team