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Namhla N
1 reviews | Active since Jun 2026
02 Jun 2026, 11:58
I have been trying to get hold of Mwed since yesterday with no success everytime the line drops this after holding on for over 20 minutes and no bothers to call back
I have been trying to get hold of Mwed since yesterday with no success everytime the line drops this after holding on for over 20 minutes and no bothers to call back . I have been struggling with connection since last weekend Friday and am still not assisted with that ,Debit order goes off every month month without fail yet the network is on an off. I'm very frustrated.
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Mweb's replyOfficial
02 Jun 2026, 12:15Hi Namhla,
We can understand your frustration. Being without a stable connection since last weekend, while also struggling to get through on calls that drop after long wait times, is not the experience you should be having.
We’d like to look into this properly for you.
Please send us a private message with your account details, so we can check your line status, review your recent connection issues, and ensure the correct technical team is assigned to assist you.
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply02 Jun 2026, 12:15
Official
Hi Namhla,
We can understand your frustration. Being without a stable connection since last weekend, while also struggling to get through on calls that drop after long wait times, is not the experience you should be having.
We’d like to look into this properly for you.
Please send us a private message with your account details, so we can check your line status, review your recent connection issues, and ensure the correct technical team is assigned to assist you.
Kind regards,
The Mweb Team
The Mweb Team