T
Talent
1 reviews | Active since Apr 2026
01 Apr 2026, 08:57
I have been sitting ...
I have been sitting with a wifi that doesnt have internet and they decided to close the fault case without sending any1 to come and check or call
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Mweb's replyOfficial
01 Apr 2026, 11:11Hi Talent. We completely understand how frustrating it is to be without internet, especially when a fault case is closed without a visit or call. This is not the seamless experience we aim to provide. Our technical support team has already logged a fault with Openserve to investigate further, and we’ve also escalated a follow-up with our Faults Team to review your connection and advise you on the status as soon as possible. We are committed to resolving this promptly and keeping you updated every step of the way.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply01 Apr 2026, 11:11
Official
Hi Talent. We completely understand how frustrating it is to be without internet, especially when a fault case is closed without a visit or call. This is not the seamless experience we aim to provide. Our technical support team has already logged a fault with Openserve to investigate further, and we’ve also escalated a follow-up with our Faults Team to review your connection and advise you on the status as soon as possible. We are committed to resolving this promptly and keeping you updated every step of the way.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team