DG
Damian G
1 reviews | Active since Apr 2018
19 Aug 2026, 11:01
I have been experiencing intermittent issues with my fibre
I have been experiencing intermittent issues with my fibre. The agent was very helpful. Unfortunately she had to escalate the issue to the tech team but I have no complaints about mweb client service
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Mweb's replyOfficial
19 Aug 2026, 11:06Hi Damian,
We’re pleased to hear that the agent was helpful and that you had no complaints with the service you received. While we understand the intermittent fibre issue required escalation to our Technical Team, we’re glad the support you received along the way left you with a positive experience.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
We’re pleased to hear that the agent was helpful and that you had no complaints with the service you received. While we understand the intermittent fibre issue required escalation to our Technical Team, we’re glad the support you received along the way left you with a positive experience.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
Mweb's reply19 Aug 2026, 11:06
Official
Hi Damian,
We’re pleased to hear that the agent was helpful and that you had no complaints with the service you received. While we understand the intermittent fibre issue required escalation to our Technical Team, we’re glad the support you received along the way left you with a positive experience.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
We’re pleased to hear that the agent was helpful and that you had no complaints with the service you received. While we understand the intermittent fibre issue required escalation to our Technical Team, we’re glad the support you received along the way left you with a positive experience.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team