J
Jafta
1 reviews | Active since Mar 2026
21 Mar 2026, 10:48
I have a bad experie...
I have a bad experience for last few days when I was trying to communicate with Mweb regarding my account with no help at last today my help come, please improve your communication with your clients because as customers we fill very bad if we can't get help on time.
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Mweb's replyOfficial
23 Mar 2026, 09:06Hi Jafta, we completely understand how frustrating it must have been to struggle for several days trying to get support. Your feedback highlights that we fell short in providing timely communication, and we take this very seriously. We’re glad that your issue was eventually resolved, and we’re actively working to improve accessibility and responsiveness so that all our clients can receive help promptly. Please let us know if you need any further assistance, and we’ll be happy to support you. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply23 Mar 2026, 09:06
Official
Hi Jafta, we completely understand how frustrating it must have been to struggle for several days trying to get support. Your feedback highlights that we fell short in providing timely communication, and we take this very seriously. We’re glad that your issue was eventually resolved, and we’re actively working to improve accessibility and responsiveness so that all our clients can receive help promptly. Please let us know if you need any further assistance, and we’ll be happy to support you. Kind regards,
The Mweb Team
The Mweb Team