K
Kyle
1 reviews | Active since May 2026
11 May 2026, 09:41
I had to wait over a...
I had to wait over a month an a half for this service to be moved it was very frustrating
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Replies (1)Mweb's replyOfficial
11 May 2026, 10:04Hi KyleWe’re really sorry to hear about the long delay you experienced in getting your service moved. Waiting over a month and a half is understandably frustrating, especially when you’re trying to get settled and connected.That’s not the level of service we aim to provide, and we completely understand your disappointment. Your feedback has been noted and will be shared with the relevant teams to review the moving process and identify where improvements are needed.We truly appreciate your patience throughout this experience, and if there’s anything still outstanding on your move, we’d be happy to look into it further for you.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Best regards,
Mweb's reply11 May 2026, 10:04
Official
Hi KyleWe’re really sorry to hear about the long delay you experienced in getting your service moved. Waiting over a month and a half is understandably frustrating, especially when you’re trying to get settled and connected.That’s not the level of service we aim to provide, and we completely understand your disappointment. Your feedback has been noted and will be shared with the relevant teams to review the moving process and identify where improvements are needed.We truly appreciate your patience throughout this experience, and if there’s anything still outstanding on your move, we’d be happy to look into it further for you.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Best regards,
