I had to wait almost...

 
Hello  Eve 

We completely understand how frustrating it can be to wait that long just to start a chat, and we appreciate you sharing this with us. Your time is valuable, and we aim to make support as efficient and seamless as possible.

To ensure you get the help you need without further delays, please reach out to us via private message so we can look into your account and provide focused assistance right away. Our team will prioritise your query and guide you through any next steps.
Kind regards,
The Mweb Team