CF
Cloete F
1 reviews | Active since Aug 2019
11 May 2026, 09:35
I had bad service si...
I had bad service since yesterday after 5 calls Tetelo finally solve my query he is a brilliant agent thanks Tetelo Mweb need more people like you
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Mweb's replyOfficial
11 May 2026, 10:05Good morning, Cloete. Thank you for taking the time to share this.We’re really glad to hear that Tetelo was able to step in and resolve your query after a frustrating start. It’s great to know his support made a real difference for you, and we’ll be sure to pass on your appreciation to him.At the same time, we’re sorry that it took multiple calls before you were assisted properly. That’s not the experience we aim to deliver, and your feedback will be shared with the team so we can improve consistency in support.We truly appreciate your patience, and we’re here whenever you need us again.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply11 May 2026, 10:05
Official
Good morning, Cloete. Thank you for taking the time to share this.We’re really glad to hear that Tetelo was able to step in and resolve your query after a frustrating start. It’s great to know his support made a real difference for you, and we’ll be sure to pass on your appreciation to him.At the same time, we’re sorry that it took multiple calls before you were assisted properly. That’s not the experience we aim to deliver, and your feedback will be shared with the team so we can improve consistency in support.We truly appreciate your patience, and we’re here whenever you need us again.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team