K
Kelly

1 reviews | Active since Sept 2026

11 Sept 2026, 14:25

I had a faulty router, which was replaced swiftly

I had a faulty router, which was replaced swiftly. With further assistance the technical dept was able to assist, albeit remotely to regain connection

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Replies (1)
Mweb
Mweb's reply11 Sept 2026, 14:36
Official
Hello Kelly,

We’re pleased to hear that the router replacement was handled swiftly and that our technical team was able to assist remotely with getting your connection back up and running. It’s great that the support provided helped get everything back on track. We’ll continue working to keep our support responsive and make resolving service issues as straightforward as possible.

Simple, fast access to your Mweb service and support in one app Getting Started with the Mweb App  (v2.1.15) 

Kind regards,
The Mweb Team