NM
Nala M
1 reviews | Active since Aug 2021
11 Sept 2026, 22:13
I had 2 issues and m...
I had 2 issues and my Agent ,took her time to walk me through every step and where we encountered a wall, she navigated well around it in order to surely make me be connected again....from 17:13pm till 22:00pm, effortelessly and with patience,she gave her all
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Mweb's replyOfficial
14 Sept 2026, 09:11Hi Nala,
It’s fantastic to hear about the dedication and patience your agent showed while assisting you. Spending several hours guiding you through both issues, working through each step and finding a way forward when challenges came up, clearly made a difference in getting you connected again. We truly appreciate you taking the time to share such thoughtful feedback about the support you received.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
It’s fantastic to hear about the dedication and patience your agent showed while assisting you. Spending several hours guiding you through both issues, working through each step and finding a way forward when challenges came up, clearly made a difference in getting you connected again. We truly appreciate you taking the time to share such thoughtful feedback about the support you received.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Best regards,
Mweb's reply14 Sept 2026, 09:11
Official
Hi Nala,
It’s fantastic to hear about the dedication and patience your agent showed while assisting you. Spending several hours guiding you through both issues, working through each step and finding a way forward when challenges came up, clearly made a difference in getting you connected again. We truly appreciate you taking the time to share such thoughtful feedback about the support you received.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
It’s fantastic to hear about the dedication and patience your agent showed while assisting you. Spending several hours guiding you through both issues, working through each step and finding a way forward when challenges came up, clearly made a difference in getting you connected again. We truly appreciate you taking the time to share such thoughtful feedback about the support you received.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Best regards,