S
Stanford

1 reviews | Active since Apr 2026

27 Apr 2026, 14:19

I explained my query...

I explained my query to the agent..she immediately checked my account and see that payment was made by me..she informed me to reboot my router. My services are restored and reconnected. Prompt and swift response

0
Replies (1)
Mweb
Mweb's reply28 Apr 2026, 08:50
Official
Hi Stanford,
Thank you so much for taking the time to share this positive feedback with us. We’re really pleased to hear that the agent quickly reviewed your account, identified the payment, and guided you through the reboot to restore your service without delay.
It’s great to know that the support you received was prompt, clear, and effective, resulting in your connection being successfully restored. This is exactly the level of service we aim to provide.
Kind regards,