I don't have problems with the internet and even if I paid later they don't disconnect the service mweb gives you time to collect the money and pay

Item: Mweb
Rating: 5
Author: Thandeka T

I don't have problems with the internet and even if I paid later they don't disconnect the service mweb gives you time to collect the money and pay. So I'm very happy with them. The only thing that mweb need to improve is there on line agents they take long to help you . It takes time for the agent to speak with you. Otherwise everything else its 10 out of 10 thank u

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Replies (1)

Mweb's replyOfficial

18 May 2026, 08:19

Hi Thandeka, thank you for the honest feedback. It’s great to hear that you’re happy with the overall service and flexibility Mweb provides. A 10 out of 10 rating truly means a lot.

We also appreciate you pointing out the delays with online agent response times. Waiting too long for assistance can be frustrating, and your feedback helps highlight where improvements are needed.

Thank you again for your support and for choosing Mweb.

Kind regards,
The Mweb Team

Mweb's reply18 May 2026, 08:19

Official

Hi Thandeka, thank you for the honest feedback. It’s great to hear that you’re happy with the overall service and flexibility Mweb provides. A 10 out of 10 rating truly means a lot.

We also appreciate you pointing out the delays with online agent response times. Waiting too long for assistance can be frustrating, and your feedback helps highlight where improvements are needed.

Thank you again for your support and for choosing Mweb.

Kind regards,
The Mweb Team