I contacted mweb via the app, live chat

Hello Claudia. Thank you for sharing your experience. We’re really pleased to hear that our team was able to assist you through the live chat and successfully upgrade your service via the app.It’s always great to know the process felt smooth and supportive; that’s exactly the experience we aim to deliver across all our digital support channels.If you’d like any help getting the most out of your upgraded service or need any adjustments along the way, we’re always here and ready to assist.Kind regards,
 The Mweb Team