RP
Rina P
1 reviews | Active since Dec 2013
10 Sept 2026, 14:14
I changed banks and forgot to make payment
I changed banks and forgot to make payment. I reached out to Mweb and was assisted on whatsup. Best service received! Everything was sorted with 30 min and I was able to access my email. Very greatfull for such service. Khayalethu is one who knows what she is doing and how to do it quick, thoroughly and correct. I hope to get hold of here whenever I need Mweb assistance again. Much appreciated.
Helpful (0)
Replies (1)0
Replies (1)Mweb's replyOfficial
10 Sept 2026, 14:15Hi Rina,
It’s fantastic to hear that Khayalethu was able to assist you so quickly and get everything sorted within 30 minutes, allowing you to access your email again. We understand how important it is to get reconnected promptly, especially after an accidental missed payment, and we’re glad the process was smooth and thorough.We appreciate your kind words about the service and your positive experience with Mweb.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team
It’s fantastic to hear that Khayalethu was able to assist you so quickly and get everything sorted within 30 minutes, allowing you to access your email again. We understand how important it is to get reconnected promptly, especially after an accidental missed payment, and we’re glad the process was smooth and thorough.We appreciate your kind words about the service and your positive experience with Mweb.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team
Mweb's reply10 Sept 2026, 14:15
Official
Hi Rina,
It’s fantastic to hear that Khayalethu was able to assist you so quickly and get everything sorted within 30 minutes, allowing you to access your email again. We understand how important it is to get reconnected promptly, especially after an accidental missed payment, and we’re glad the process was smooth and thorough.We appreciate your kind words about the service and your positive experience with Mweb.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team
It’s fantastic to hear that Khayalethu was able to assist you so quickly and get everything sorted within 30 minutes, allowing you to access your email again. We understand how important it is to get reconnected promptly, especially after an accidental missed payment, and we’re glad the process was smooth and thorough.We appreciate your kind words about the service and your positive experience with Mweb.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team
