VK
Vivienne K
1 reviews | Active since Dec 2019
01 Jun 2026, 13:12
I can get thru to sa...
<div>I can get thru to sales but not technical support</div>
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Mweb's replyOfficial
01 Jun 2026, 14:02Hi Vivienne,
We understand how frustrating it is to struggle to get through to technical support, especially when you’re dealing with an issue that needs attention. Support should be consistently accessible across all channels, and this is not the experience we want for our customers. We would like the opportunity to assist in getting your concern properly addressed. Please send us a direct message on Hello Peter with a brief description of the issue, along with your account details, so the relevant team can step in and investigate further.
We remain focused on improving accessibility and ensuring technical support is as responsive and reachable as expected.
Kind regards,
Mweb Team
We understand how frustrating it is to struggle to get through to technical support, especially when you’re dealing with an issue that needs attention. Support should be consistently accessible across all channels, and this is not the experience we want for our customers. We would like the opportunity to assist in getting your concern properly addressed. Please send us a direct message on Hello Peter with a brief description of the issue, along with your account details, so the relevant team can step in and investigate further.
We remain focused on improving accessibility and ensuring technical support is as responsive and reachable as expected.
Kind regards,
Mweb Team
Mweb's reply01 Jun 2026, 14:02
Official
Hi Vivienne,
We understand how frustrating it is to struggle to get through to technical support, especially when you’re dealing with an issue that needs attention. Support should be consistently accessible across all channels, and this is not the experience we want for our customers. We would like the opportunity to assist in getting your concern properly addressed. Please send us a direct message on Hello Peter with a brief description of the issue, along with your account details, so the relevant team can step in and investigate further.
We remain focused on improving accessibility and ensuring technical support is as responsive and reachable as expected.
Kind regards,
Mweb Team
We understand how frustrating it is to struggle to get through to technical support, especially when you’re dealing with an issue that needs attention. Support should be consistently accessible across all channels, and this is not the experience we want for our customers. We would like the opportunity to assist in getting your concern properly addressed. Please send us a direct message on Hello Peter with a brief description of the issue, along with your account details, so the relevant team can step in and investigate further.
We remain focused on improving accessibility and ensuring technical support is as responsive and reachable as expected.
Kind regards,
Mweb Team