M
Mamello
1 reviews | Active since Aug 2026
21 Aug 2026, 13:59
I am not sure if it ...
I am not sure if it was the agent who was slow to respond, the response took 3 mins
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Replies (1)
Mweb's replyOfficial
21 Aug 2026, 14:01Hi Mamello,
We understand your concern regarding the response time. While three minutes may not seem like a long wait, we appreciate that when you’re seeking assistance, you expect a prompt response. We’re glad you were able to connect with an agent and receive the support you needed.Thank you for taking the time to share your experience with us.Keep your Mweb service at your fingertips with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
We understand your concern regarding the response time. While three minutes may not seem like a long wait, we appreciate that when you’re seeking assistance, you expect a prompt response. We’re glad you were able to connect with an agent and receive the support you needed.Thank you for taking the time to share your experience with us.Keep your Mweb service at your fingertips with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
Mweb's reply21 Aug 2026, 14:01
Official
Hi Mamello,
We understand your concern regarding the response time. While three minutes may not seem like a long wait, we appreciate that when you’re seeking assistance, you expect a prompt response. We’re glad you were able to connect with an agent and receive the support you needed.Thank you for taking the time to share your experience with us.Keep your Mweb service at your fingertips with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
We understand your concern regarding the response time. While three minutes may not seem like a long wait, we appreciate that when you’re seeking assistance, you expect a prompt response. We’re glad you were able to connect with an agent and receive the support you needed.Thank you for taking the time to share your experience with us.Keep your Mweb service at your fingertips with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team