DG
Dennette G
1 reviews | Active since Jan 2024
02 Jun 2026, 11:52
I am highly disappointed and hurt
I am highly disappointed and hurt.I have been struggling to get help since last week.I cannot generate an income if my internet is down.I will definitely be canceling this contracr
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Replies (1)0
Replies (1)
Mweb's replyOfficial
02 Jun 2026, 11:57Hi Denette, We can understand your frustration. Being without internet while trying to run your income activities is a serious disruption, and it’s understandable that repeated delays in getting help have left you feeling disappointed. We’d like to get this resolved for you as quickly as possible. Please send us a private message with your account details and a brief description of the fault, so we can check your line status, prioritise the technical review, and ensure the correct team is assigned to restore your service. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply02 Jun 2026, 11:57
Official
Hi Denette, We can understand your frustration. Being without internet while trying to run your income activities is a serious disruption, and it’s understandable that repeated delays in getting help have left you feeling disappointed. We’d like to get this resolved for you as quickly as possible. Please send us a private message with your account details and a brief description of the fault, so we can check your line status, prioritise the technical review, and ensure the correct team is assigned to restore your service. Kind regards,
The Mweb Team
The Mweb Team