GQ
Greg Q
1 reviews | Active since Apr 2025
02 Mar 2026, 17:46
HOW PATHETIC DO YOU GET
ABSOLUTELY SHOCKING / ZERO ACCOUNTABILITY FROM ALL DEPARTMENTS VIA PHONE. I wasted at least 100 minutes and multiple convenient CALL DROPS / HANG UP MID CALL/ PASS THE BUCK/ DIFFERENT DEPT .HANG UP ..AND AND....PATHETIC . Oh we will call you back....LOL LOL LOL
All of this PATHETIC LACK OF SERVICE OR INTEREST just to get information to reactivate my email addy I have had for 15 years that was DEACTIVATED due to The primary Account Holder canceling their ACCOUNT WITH MWEB......WONDER WHY?? IN 2026 and THESE SO CALLED AGENTS STILL HIDING BEHIND THE HANG UP ON YOU BUTTON.
WHAT A JOKE. NEVER EVER EVER AGAIN.
WATCH OUT MTN AGENTS ..AI IS COMMING
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
03 Mar 2026, 08:51Hi Greg, we understand how frustrating and disappointing this experience has been for you. Spending so much time on calls, being transferred between departments, and dealing with dropped calls, all while trying to reactivate an email you’ve had for 15 years is completely understandable and not the experience you should have had.We can see that you’ve been in touch with one of our consultants, and your case has been escalated for urgent review. While the email was deactivated following the cancellation of the primary account holder’s Mweb service, you deserve clear guidance and proper assistance. We’re making sure this is handled carefully so there are no further delays or unnecessary handoffs. Thank you for your patience. We are committed to resolving this and ensuring you feel fully supported.
Best regards,
Mweb's reply03 Mar 2026, 08:51
Official
Hi Greg, we understand how frustrating and disappointing this experience has been for you. Spending so much time on calls, being transferred between departments, and dealing with dropped calls, all while trying to reactivate an email you’ve had for 15 years is completely understandable and not the experience you should have had.We can see that you’ve been in touch with one of our consultants, and your case has been escalated for urgent review. While the email was deactivated following the cancellation of the primary account holder’s Mweb service, you deserve clear guidance and proper assistance. We’re making sure this is handled carefully so there are no further delays or unnecessary handoffs. Thank you for your patience. We are committed to resolving this and ensuring you feel fully supported.
Best regards,
Mweb's replyOfficial
03 Mar 2026, 08:51Hi Greg, we understand how frustrating and disappointing this experience has been for you. Spending so much time on calls, being transferred between departments, and dealing with dropped calls, all while trying to reactivate an email you’ve had for 15 years is completely understandable and not the experience you should have had.We can see that you’ve been in touch with one of our consultants, and your case has been escalated for urgent review. While the email was deactivated following the cancellation of the primary account holder’s Mweb service, you deserve clear guidance and proper assistance. We’re making sure this is handled carefully so there are no further delays or unnecessary handoffs. Thank you for your patience. We are committed to resolving this and ensuring you feel fully supported.
Best regards,
Mweb's reply03 Mar 2026, 08:51
Official
Hi Greg, we understand how frustrating and disappointing this experience has been for you. Spending so much time on calls, being transferred between departments, and dealing with dropped calls, all while trying to reactivate an email you’ve had for 15 years is completely understandable and not the experience you should have had.We can see that you’ve been in touch with one of our consultants, and your case has been escalated for urgent review. While the email was deactivated following the cancellation of the primary account holder’s Mweb service, you deserve clear guidance and proper assistance. We’re making sure this is handled carefully so there are no further delays or unnecessary handoffs. Thank you for your patience. We are committed to resolving this and ensuring you feel fully supported.
Best regards,