How bad can service get

<p>We have been with Mweb for a long time and was really happy until 2 months ago trying to get our new line. Mweb said they will help transfer our line to the new Premises and was told they would be able to handle telkom faster. we are still waiting for our problem to be sorted and we just dont get the help we need. We rund our business from home and being stuck without internet or a phone is not a joke. Why do we have to loose money because of your poor service??</p>